Frequently asked questions

Ask three questions and listen to how they are answered.

Who specifically will perform my procedure, and what are their qualifications? A clinic that will not name the person, or that says "our team", is avoiding the question that matters most.

What are the risks and what is the realistic worst case? A clinic that moves quickly past this is selling. Every procedure on this website has a risks section that is published unconditionally, precisely because the temptation is to omit it.

What happens if something goes wrong after I have flown home? Get the answer in writing before you commit, not after.

Be wary of pressure, expiring discounts, guaranteed outcomes, and firm quotations produced from photographs alone. Those are sales signals, not clinical ones.

Sometimes, yes — and we will tell you when we think so.

Treatment abroad makes sense when the procedure is well-defined, the recovery fits a trip, and follow-up can be handled remotely with local support if needed. It makes less sense when you need frequent in-person adjustment over months, when your medical history is complex, or when your own doctor has reservations.

If your assessment concludes you would be better treated closer to home, we will say so. That is a reasonable outcome of an enquiry, not a failed one.

Your treatment coordinator speaks English, French or Arabic and stays with you for the whole process — the same person from your first message to your follow-up at home.

They interpret during clinical appointments where needed. You should never be in a consultation where you do not fully understand what is being proposed; if that happens, stop the appointment and say so.

Because a published price would either not apply to you or would be misleading.

Dental cost depends on how many teeth and what condition they are in. A hair transplant depends on your donor area and the extent of loss. Surgery depends on what is actually found. A single headline number cannot describe any of that, and the industry norm — advertising the lowest possible figure and revising it after you arrive — is exactly what we are avoiding.

You get a written quotation for your own plan, before you commit to anything and before you book a flight.

Your written quotation states this explicitly rather than leaving it to assumption. Read it carefully — mismatched expectations about inclusions are the single most common complaint in medical travel, and they are almost always avoidable.

If something is not listed, it is not included. Ask about anything you are unsure of before you travel, not after.

It can, if the in-person examination finds something the photographs could not show — an extraction that turns out to be needed, bone that requires grafting first.

What should never happen is finding out at the chair. If the examination changes the plan, you are told before anything begins, with the revised plan and the revised cost, and you can decline.

If a clinic revises a price upward once you are already in the chair, that is not a clinical finding, it is a sales tactic.

It depends entirely on the treatment. Most dental work is two clinic visits within one trip. Hair restoration is usually a procedure day plus a wash and review. Surgery needs seven to ten days including a hospital stay and a fit-to-fly review.

Your written plan states the exact number of days before you book anything. Book flights only after the treatment dates are confirmed.

It depends on your nationality, and the rules change. We deliberately do not state them on this website, because a page that is right today can be wrong by the time you read it — and being wrong about this costs you the trip.

Check the official Turkish Ministry of Foreign Affairs website or your nearest Turkish consulate, close to your travel date. If you need a letter from us confirming your appointment for a visa application, ask early.

Yes, and for surgery under general anaesthetic you should. Tell us in advance so accommodation and transfers account for them.

If you are travelling alone for a procedure with a general anaesthetic, say so early — it changes what is planned around your discharge.

Usually not. Ordinary travel policies commonly exclude planned medical treatment abroad and anything arising from it, including a complication that sends you to a local hospital.

Read your actual policy wording rather than the summary, and consider cover designed specifically for medical travel. This is worth ten minutes before you book.

We can give you a provisional view, and that is genuinely useful — but it is not a diagnosis.

A photograph cannot show bone level, gum health beneath the surface, the condition of a root, donor density, or anything about your general health. Any assessment made from one can be confirmed or changed by an in-person examination.

A clinic that gives you a firm treatment plan and a fixed price from photographs alone is telling you something it cannot know.

No, and be cautious of anyone who does.

Medicine is not a contract for an outcome. Two people having the same procedure with the same surgeon can heal differently, because healing depends on tissue and biology rather than on effort.

What can be committed to is the standard of care, the materials used, and what happens if something goes wrong. Ask for those in writing. A guaranteed appearance is not a thing anyone can honestly offer.

It is managed there, by the team that treated you, and your stay is extended if that is what is clinically needed. Your coordinator is reachable outside appointment hours.

This is one reason not to book a tight return flight. Departure is confirmed by the clinical team, not by your booking.

Your coordinator stays in contact through recovery. You can send photographs if you are unsure whether something is healing normally, and you should — the alternative is worrying alone or asking the internet.

You leave with written aftercare instructions in your own language, any prescriptions you need, and a record of exactly what was done including the specific materials or implants used. Keep that record: your own dentist or doctor may need it years from now, and it is the thing patients most often lose.

Tell us as soon as you are concerned, not once you are certain. Early is far easier to help with than late, and that is true of every complication in every procedure.

What is covered, and for how long, should be stated in your treatment agreement before you commit. Ask for it in writing and read it — this is the question most patients forget to ask and most regret not asking.

Many will, and it helps enormously to ask them before you travel rather than after.

Some are reluctant to take on aftercare for treatment done elsewhere. Knowing that in advance changes the calculation, and it is a fair question to put to them.

The written record you leave with — what was done, with which materials — is what makes it straightforward for them to help.